Coronavirus - Information on bookings and cancellations

 

The pandemic is over, Corona is now endemic - what are the rules for bookings and cancellations now?

We hope you and your families are healthy and have come through the pandemic unscathed. Corona is now endemic, meaning it's a "completely normal" disease. There are no longer any officially mandated infection protection measures relevant for your holidays. How does it go from here?

 

Bookings and cancellations:

In case that unforeseen variants or even new viruses appear and official restrictions to protect health become necessary again, we would like to inform you about the situation for bookings and cancellations:

 

If your arrival is impossible or unreasonable due to official travel, operating or return restrictions, you are not obliged to pay cancellation fees. Please note that restricitons that only target people who are not vaccinated do not constitute a reason for cancellation unless there are medical reasons for not getting vaccinated (age, health). Personal conviction is not enough.

We will either refund you a deposit or credit it to a future booking.

Even without official restrictions, we will of course try to find a solution with all guests that suits both sides.

 

If there are any special circumstances, please let us know. So if you are planning a stay with us and you want to play it safe, simply write us an e-mail and we will agree on a suitable solution for everyone in the event that the situation worsens before your stay.